FlipACoin Community Guidelines
Effective date: 9 November 2026 · Version 1.0
FlipACoin is a light, fair game for everyone aged 13 and over. These rules apply to all players and form part of the Terms of Service.
Where these rules apply
People can see what you create or send in these places:
- usernames and display names, shown in matches, rooms and leaderboards, and in the live "recent winners" feed for adult players
- Decision Mode questions and options, when shared with a group or made public
- room and group names, including streamer and community rooms
- preset phrases and emoji sent in matches and spectator rooms. There is no free-text chat.
1. Be respectful
Not allowed: insults, harassment, bullying and threats; hate speech or slurs based on race, ethnicity, nationality, religion, sex, gender identity, sexual orientation, disability or illness; spamming emoji or reactions at someone to annoy them.
2. Keep it safe for teens
FlipACoin has players aged 13 to 17. Not allowed: sexual content or innuendo; references to nudity; anything that sexualises minors; grooming, such as trying to move a young player to another app or asking for personal details; content that glorifies self-harm, suicide or eating disorders; graphic violence; promoting drugs, weapons or alcohol.
Any content that sexually exploits children is removed immediately, the account is closed, and we report it to the relevant authorities, such as the UK National Crime Agency or the US National Center for Missing & Exploited Children (NCMEC).
3. No gambling, betting or money
- Do not use FlipACoin to settle real bets. No Decision Mode prompt, room or username may involve money, wagers, betting sites, crypto or "pay me if…".
- Do not advertise gambling, betting or "earn money" schemes.
- Coins and items cannot be traded, so do not offer to buy or sell them, or accounts.
4. No dangerous dares
Do not use Decision Mode to decide on dangerous, illegal or harmful acts. Examples include challenges that could hurt someone, decisions about driving, and self-harm.
5. Protect privacy
Do not post anyone's personal information. That includes real full names, phone numbers, addresses, schools, social media handles and photos of other people. Sharing someone's personal details to target them (doxxing) leads to immediate suspension.
6. Play fair, as yourself
Not allowed: impersonating other players, streamers, staff or public figures; usernames that suggest you work for FlipACoin; bots, scripts, multiple accounts, exploits and collusion (see the Terms, section 10).
7. Illegal content
Do not post content that is illegal where you or the viewer live. That includes terrorism content, fraud and scams, incitement to violence, intellectual property infringement and content promoting illegal goods.
Reporting, blocking and how we handle reports
Block
You can block any player from their profile card, the match or room screen, their leaderboard row or the recent winners feed. When you block someone, you no longer see their username or content; they cannot invite you to rooms, challenge you or send you reactions; you are not matched with them; and they are not told that you blocked them.
Manage your blocks in Settings → Privacy → Blocked players.
Report
The Report button appears on every profile card, every Decision Mode card, every room and every row of the live feed and leaderboard. Choose a reason:
- harassment or hate
- sexual content
- child safety
- violence, self-harm or dangerous dare
- gambling, scam or spam
- personal information
- impersonation
- cheating or bot
- illegal content (other)
- something else
You can add a short note. The person you report is not told who reported them.
You do not need an account to report illegal content. Anyone can use the form at https://flipacoin.my/report or email [email protected]. Please include where the content is (username or link), why you think it is illegal, and your name and email. You do not have to give your name if the report is about child sexual abuse material.
What happens next
- Automatic protection. Usernames, room names and Decision Mode text pass a word filter before anyone else sees them. Public Decision Mode items wait for moderation. Content reported by several different players is hidden until it is reviewed.
- Human review. Every report goes into our moderation queue and is reviewed by a trained person. Child-safety and imminent-harm reports come first, and we aim to handle them within 24 hours. We aim to handle other reports within 72 hours.
- Decision. Depending on how serious it is, we may take no action, remove the content or reset the username, give a warning, restrict features for a time (for example rooms, Decision Mode sharing or the live feed), suspend the account, or close it permanently and, where required, report it to the authorities.
- We tell you the outcome. If you reported, we tell you what we decided. If we acted against your content or account, we send a statement of reasons: what we did, why, which rule applied, whether automated tools were involved, and how to appeal.
Appeals
If you think we got it wrong, you can appeal within 6 months in Settings → Help → Appeals or by email to [email protected].
- A different person from the one who made the original decision reviews it.
- We aim to answer within 7 days.
- If we were wrong, we restore your content or account.
- Users in the EU can also choose an out-of-court dispute settlement body certified under Art. 21 of the Digital Services Act. The European Commission publishes the list of certified bodies. We will take part in good faith. You can also go to court.
- Users in the UK can also tell Ofcom about concerns with how we handle safety, although Ofcom does not decide individual complaints.
Records and transparency
- We keep moderation records as described in the Privacy Policy.
- We publish information about our moderation, and every six months the average number of monthly active users in the EU, at https://flipacoin.my/transparency.
- Contact for authorities: [email protected].